• All Standard Shipping orders are handled by GLS except Germany which is handled by DHL. 2–5 business days 

• All Express Shipping will be handled by DHL. Anywhere in EU: 1–2 business days

       Convenient and Secure Payment Methods:

• Payment via Liqpay link (PrivatBank service):
  • 100% payment for the order from any card.
  • Fast and secure payment method.
  • No registration required.
• Payment by invoice (according to details):
  • 100% payment for legal entities and individuals.
  • Suitable for large orders.
  • Possibility to pay from a current account.
• Prepayment by invoice (according to details) in the amount of 500 UAH, the rest is paid upon receipt at the Nova Poshta branch:
  • Suitable for orders of any amount.
  • Save on shipping commission.
  • Possibility to inspect the goods before payment.
• Cash on delivery at the pick-up point (Kyiv, Prytytsko-Mykilska st., 9A):
  • Payment by card only at the terminal.
  • Possibility to inspect the goods before payment.
  • Please note: not the entire range of products from the website is available at the pick-up point. Delivery from the warehouse to the pick-up point may take 2-3 days.

Our company is the official distributor of fitnessdom.ua sports goods - the only official fitnessdom online store in Ukraine.

We provide an official manufacturer's warranty.

Returns and Exchanges

According to Article 9 of the Law of Ukraine "On Protection of Consumer Rights", you have the right to exchange or return goods within 14 days from the date of purchase (not counting the day of purchase).

Important:

• The product must not be used.
• Save the presentation, labels and seals of the product.
• Keep the receipt.

Some products are not subject to exchange/return:

• Socks.
• Gloves.
• Products that have seals (for example, a chest strap or strap for it).

Here are some tips to help you exchange or return an item:

• Contact the seller with a clearly formulated claim.
• Provide the product in the same condition in which you purchased it.
• Write a statement about the exchange/return of the product (according to the sample that the seller can provide you).
• Keep copies of all documents related to the exchange/return of the product.

Remember: you have the right to exchange or return a quality product within 14 days.